People Skills for Effectiveness

About the course

This course focuses on building the interpersonal skills essential for personal and organizational success. Learners will explore key principles of communication, emotional intelligence, collaboration, and conflict resolution. Through real-life scenarios and practical tools, participants will strengthen their ability to connect with others, lead with empathy, and foster effective working relationships that drive results.

Learning objectives

• Describe the role of emotional intelligence and active listening in effective interpersonal interactions.

• Apply practical communication strategies to build trust and resolve conflicts in team settings.

• Evaluate common workplace scenarios to identify barriers to effective collaboration.

• Develop a personalized plan to enhance people skills for greater influence and impact.