Managing Difficult Employees

About the course

Managing people is one of the most challenging responsibilities of any supervisor or manager—especially when dealing with difficult behavior, poor attitude, repeated performance issues, or workplace conflict. When these situations are ignored or handled poorly, they can quickly affect morale, productivity, and team trust.

Managing Difficult Employees is a practical development program designed to help people leaders address employee issues with confidence, fairness, and professionalism. Participants learn how to manage challenging behavior early, conduct constructive conversations, set clear expectations, and respond appropriately to common workplace issues.

Through realistic case scenarios, guided discussions, and practical tools, participants leave with techniques they can immediately apply to strengthen accountability and maintain a healthy team environment.

Participants will learn to:

• Recognize the common causes of difficult employee behavior and performance issues

• Conduct clear and professional conversations to address concerns early

• Set expectations, boundaries, and accountability standards effectively

• Respond to conflict, resistance, and negative behavior with confidence

• Strengthen team morale by managing issues fairly and consistently

Program investment

• 90-Minute Virtual Workshop — from ₱7,500

• Half-Day Team Workshop — from ₱15,000

• Full-Day Customized Program — from ₱27,500

• Multi-Session Leadership Series — tailored proposal

Rates may vary based on participants, customization, location, and delivery format. Ready to strengthen accountability and team culture?